April 29, 2026
This policy explains how Luminous Digital Media handles information submitted through the website, contact forms, project briefs, and Stripe checkout.
- We use submitted contact details to respond to project requests.
- Payments are processed by Stripe; card details are not handled by this website.
- Project links and briefs are used to scope and deliver requested work.
- We do not sell personal information.
Information We Collect
When you submit a brief, we may collect your name, email address, optional phone number, selected package details, project notes, material links, and related communication. Stripe may provide payment status, amount, currency, Checkout Session ID, and customer details needed to reconcile payments.
How We Use It
We use this information to respond to enquiries, confirm scope, create or verify Stripe checkout records, provide upload instructions, deliver files, manage revisions, and support customer questions.
Service Providers
We use third-party services such as Netlify for hosting/forms, Stripe for payment processing, and a transactional email provider when payment-confirmation emails are enabled. Those providers process information according to their own terms and privacy policies.
Retention and Access
We keep project and payment records for as long as needed for service delivery, support, accounting, dispute handling, and legal obligations. To request access, correction, or deletion where available, contact us by email.
Contact
Email luminousdigitalmedia25@gmail.com for privacy questions or requests.